FACULTY/STAFF

DIGITAL TELEPHONE INSTRUCTIONS

(please note all instructions with feature/conference means you choose one
depending on what area of the college you are in
Feature - Main Campus or Broad Street
Conference - Forrest Avenue & Callaway Campus)

 

Transfer | Redial | Conference | Program One-Touch Keys | Call Pickup | Forward | Cancel Forward | Page

 

FEATURE/CONFERENCE KEYS

Feature/Conference + 1 = turns microphone on or off
Feature/Conference + 3 = selects ringer tone

TRANSFERRING CALLS
With the caller on the line:
press Transfer
dial the desired extension
hang up completes transfer

Transfer outside caller to voice mail without ringing phone:

press Transfer
dial 8800
hear greeting
press ext. # + 9
hang up immediately

REDIAL THE LAST NUMBER
Lift handset or press speaker
Press REDIAL
Continue to press REDIAL to see last 5 number scroll
Press * at the desired number

CONFERENCE CALL
With the first caller on the line:

press Transfer
dial number (if external, dial 9 + number)
when party answers, press Conference key

PROGRAM ONE-TOUCH KEYS
Press feature/conference
Press one-touch key
Enter the desired number (9 + for outside numbers)
Press feature/conference


CALL PICKUP
Lift handset or press speaker
Press Call Pickup key


FORWARD CALLS
Lift handset or press speaker
Press Forward
Enter extension number to forward calls
Receive service set tone

CANCEL FORWARD CALLS
Main Campus or Broad Street -

Lift handset or press speaker
Press Forward
Receive service set tone

Forrest Avenue or Callaway Campus -

Lift handset or press speaker
Press #5
Receive service set tone

PAGE
Main Campus or Broad Street -

Lift handset or press speaker
Press PAGE
Dial your 2-digit zone number (ask Diane for it)
Make announcement
Hang up

Forrest Avenue or Callaway Campus -

Lift handset or press speaker
Press PAGE
Make announcement
Hang up